Help Desk Technician I
4.
9 Forsyth, GA Forsyth, GA Full-time Full-time $18.
50 an hour $18.
50 an hour 2 days ago 2 days ago 2 days ago Are you looking for a new challenge? Do you want to join a hardworking, passionate, and dedicated team? If so, a career at our company might be the right path for you.
We offer many fulfilling opportunities for professionals who share our values and customer-focused philosophy.
Our team works diligently every day to deliver superior service and expertise to the hundreds of companies we serve in the Southeast.
A career at our company empowers and rewards both you and the customers who count on you to grow their businesses.
Our company at a glance:
Privately owned, headquartered in the Southeastern U.
S.
, in business for more than 60 years, and empowering 100
customers in the U.
S.
Job Title:
Help Desk Technician I Department:
IT Travel Required:
No Position Type:
Full-Time Reports To:
IT Director Reporting Jobs:
None Contacts Inside:
Routine inside contacts with various branch employees to trouble shoot receiving, purchasing, invoicing problems, and item management they may encounter.
Weekly contact with supervisor to discuss job productivity is required.
Set up new employees when necessary.
Contacts Outside:
Contact with application vendors for troubleshooting.
PURPOSE Role and Responsibilities The primary responsibility would be entry level Tier 1 Helpdesk support.
This requires supporting company computer users with all types of problems from software to hardware.
This would include the setup of new computers and equipment.
NATURE AND SCOPE ANALYTICAL Considerable judgment required making corrections and problem-solving calculations as well as evaluation and interpretation of procedures.
PLANNING Strong organizational skills to prioritize requests and to do jobs so deadlines can be met.
Ability to handle multiple projects at one time is required.
Other requests by supervisor may be required in this position.
This position may require lifting computer equipment up to 50 lbs.
REQUIRED KNOWLEDGE AND EXPERIENCE REQUIRED (minimum required job-related knowledge):
Written and oral communication skills.
High school diploma/equivalent is required.
Computer knowledge in the following:
Windows 10, Microsoft Office, Microsoft Office, PC support, desktop hardware and laptop hardware.
PREFERRED:
Some college is preferred.
WORKING CONDITIONS:
Mostly working in office conditions.
Requires on call time 24/7 for emergencies only.
Last minute requests, accuracy required for multiple tasks.
Job Type:
Full-time Pay:
$18.
50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Monday to Friday On call Ability to commute/relocate:
Forsyth, GA 31029:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Required)
Experience:
IT helpdesk:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
9 Forsyth, GA Forsyth, GA Full-time Full-time $18.
50 an hour $18.
50 an hour 2 days ago 2 days ago 2 days ago Are you looking for a new challenge? Do you want to join a hardworking, passionate, and dedicated team? If so, a career at our company might be the right path for you.
We offer many fulfilling opportunities for professionals who share our values and customer-focused philosophy.
Our team works diligently every day to deliver superior service and expertise to the hundreds of companies we serve in the Southeast.
A career at our company empowers and rewards both you and the customers who count on you to grow their businesses.
Our company at a glance:
Privately owned, headquartered in the Southeastern U.
S.
, in business for more than 60 years, and empowering 100
customers in the U.
S.
Job Title:
Help Desk Technician I Department:
IT Travel Required:
No Position Type:
Full-Time Reports To:
IT Director Reporting Jobs:
None Contacts Inside:
Routine inside contacts with various branch employees to trouble shoot receiving, purchasing, invoicing problems, and item management they may encounter.
Weekly contact with supervisor to discuss job productivity is required.
Set up new employees when necessary.
Contacts Outside:
Contact with application vendors for troubleshooting.
PURPOSE Role and Responsibilities The primary responsibility would be entry level Tier 1 Helpdesk support.
This requires supporting company computer users with all types of problems from software to hardware.
This would include the setup of new computers and equipment.
NATURE AND SCOPE ANALYTICAL Considerable judgment required making corrections and problem-solving calculations as well as evaluation and interpretation of procedures.
PLANNING Strong organizational skills to prioritize requests and to do jobs so deadlines can be met.
Ability to handle multiple projects at one time is required.
Other requests by supervisor may be required in this position.
This position may require lifting computer equipment up to 50 lbs.
REQUIRED KNOWLEDGE AND EXPERIENCE REQUIRED (minimum required job-related knowledge):
Written and oral communication skills.
High school diploma/equivalent is required.
Computer knowledge in the following:
Windows 10, Microsoft Office, Microsoft Office, PC support, desktop hardware and laptop hardware.
PREFERRED:
Some college is preferred.
WORKING CONDITIONS:
Mostly working in office conditions.
Requires on call time 24/7 for emergencies only.
Last minute requests, accuracy required for multiple tasks.
Job Type:
Full-time Pay:
$18.
50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Monday to Friday On call Ability to commute/relocate:
Forsyth, GA 31029:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Required)
Experience:
IT helpdesk:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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